Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Haulaway Junk Removal collects, uses, stores, and protects your personal information, and how we comply with applicable privacy and data protection laws.

By using our website and services, you agree to the terms of this Privacy Policy.

Eisenhauer Enterprises LLC, DBA Haulaway Junk Removal

Eisenhauer Enterprises LLC, doing business as Haulaway Junk Removal ("Company," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website at http://haulaway-junkremoval.com/ (the "Site"), how we use it, and your rights regarding that information.

1. Information We Collect

When you request a pickup or estimate through this Site, we may collect:

- Name

- Email address

- Phone number

- Service address (for scheduling a pickup or estimate)

- Any additional details or photos you provide about the items to be removed

We do not knowingly collect information from anyone under the age of 18.

2. How We Use Your Information

We use the information you provide to:

- Schedule and confirm free junk removal and cleanout estimates

- Follow up on inquiries and quote requests

- Send appointment reminders and service updates

- Respond to questions or support requests

- Improve our services and website

3. SMS Opt-In Details

Haulaway Junk Removal collects mobile phone numbers when users explicitly opt in via our website contact form at [Opt-In Page URL]. Our form includes two separate, optional consent checkboxes:

Marketing: consent to receive promotional offers and special pricing via text message.

Non-Marketing: consent to receive appointment reminders, pickup scheduling, and service updates via text message.

Neither checkbox is required to submit the form, and neither is checked by default. You may opt in to one, both, or neither.

SMS opt-in data is used solely to send the business-related communications described above. This data is never sold, shared, or transferred to third parties for marketing purposes.

Message frequency varies. Message and data rates may apply. Reply HELP to (508) 502-0010 for assistance. Reply STOP at any time to opt out of SMS messages.

4. Cookies & Tracking

Our Site may use cookies and similar tracking technologies to understand how visitors use the Site and to improve your browsing experience. You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the Site.

5. Data Security

We take reasonable administrative, technical, and physical measures designed to protect your personal information from unauthorized access, use, or disclosure. No method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. No Sharing of SMS Opt-In Data

We do not sell, rent, share, or transfer SMS opt-in data or mobile phone numbers to any third party for marketing or promotional purposes. Your consent to receive text messages from Haulaway Junk Removal is used exclusively by Haulaway Junk Removal for the purposes described in this Policy.

7. Your Rights

You have the right to:

- Unsubscribe from SMS messages at any time by replying STOP

- Request support by replying HELP or contacting us directly

- Update or correct your information by contacting us using the details below

- Request deletion of your personal information, subject to any legal or business record-keeping requirements

8. Carrier Requirements

This SMS program complies with carrier and A2P 10DLC requirements administered by The Campaign Registry (TCR). Reply STOP to opt out of messages at any time. Reply HELP for assistance. Message and data rates may apply. Message frequency varies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of the Site after changes are posted constitutes acceptance of the revised Policy.

10. Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact us:

Eisenhauer Enterprises LLC DBA Haulaway Junk Removal

101 Goodale St, West Boylston, MA 01583

Phone: (508) 502-0010

Email: [email protected]

This Privacy Policy should be read together with our [Terms & Conditions].